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consumer protection : ウィキペディア英語版
consumer protection
Consumer protection is a group of laws and organizations designed to ensure the rights of consumers as well as fair trade, competition are accurate information in the marketplace. The laws are designed to prevent businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors. They may also provide additional protection for those most vulnerable in society. Consumer protection laws are a form of government regulation, which aim to protect the rights of consumers. For example, a government may require businesses to disclose detailed information about products—particularly in areas where safety or public health is an issue, such as food. Consumer protection is linked to the idea of consumer rights, and to the formation of consumer organizations, which help consumers make better choices in the marketplace and get help with consumer complaints.
Other organizations that promote consumer protection include government organizations and self-regulating business organizations such as consumer protection agencies and organizations, the Federal Trade Commission, ombudsmen, Better Business Bureaus, etc.
A consumer is defined as someone who acquires goods or services for direct use or ownership rather than for resale or use in production and manufacturing.〔"West Encyclopedia of American Law. Consumer. Answers.com. n.d.. Retrieved on January 31, 2010"〕
Consumer interests can also be protected by promoting competition in the markets which directly and indirectly serve consumers, consistent with economic efficiency, but this topic is treated in competition law.
Consumer protection can also be asserted via non-government organizations and individuals as consumer activism.
==Consumer Rights==
In order to safeguard consumer interest, six consumer rights were initially envisioned by consumer rights activists of the West, namely:
#Right to Safety- means safeguarding against goods that are hazardous to life and properties.
#Right to Information-means that consumers have the rights to be informed regarding the price,quality,quantity,etc.,regarding the products.
#Right to Choice-refers that consumers should be provided wide variety of goods to choose from.
#Right to be Heard-means the right of the consumers complaints to be heard.
#Right to Redress-means that the consumers have the right to seek redressal regarding their complaint in the forums.
#Right to consumer education-the right of the consumers to be educated about their rights.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
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